1. What can I expect in the first session?

It is normal to feel a sense of apprehension when meeting with the therapist for the first time but this typically fades once you are into the session. The first session is an opportunity to get to know one another and see if it feels like a good fit. You will be asked to talk about what you are hoping to address in therapy, as well as some background information regarding developmental history and your current circumstances. The therapist provides some information about what is recommended regarding an approach that would be helpful to you and you are encouraged to ask questions and collaborate on a plan. You very much have a say in the process, as steps are mutually decided.

2. How do I know if the therapist is right for me?

The relationship between you and your therapist is a key component to your getting what you need from therapy. Research has demonstrated that the quality of the therapeutic relationship has more influence on the outcome of therapy than any specific technique or approach. You need to feel comfortable, understood and valued by a therapist and it is important to ask questions about their approach, their experience, and their education. They shouldn’t be offended and if they are…..well it is okay to ask for suggestions of other therapists.

3. How long does therapy take?

The length of time people spend in therapy depends on the nature of the problem or issues presented. Other stressors in life, the severity of your difficulties, supports in your life, early developmental factors may play a role in the length of therapy. Some people benefit from a longer- term therapy and others may benefit from a few sessions. People requiring longer-term therapy can also benefit from therapeutic breaks where the skills, insight and strategies are utilized outside the sessions.

4. What happens in the sessions?

Therapy sessions look different for everyone and depends on the approach used and the type of issue being addressed. Sessions might focus on feeling heard and understood, gaining insight, making meaningful changes in thoughts and behaviors, understanding patterns and past experiences, processing traumatic incidents etc. It is important for you to have input into the sessions and if something isn’t being addressed…..find your voice.

5. How much do therapy sessions cost?

The current rate of therapy for an individual session is $160.00 per session. Family or couple sessions may be 60 or 90 minutes and are paid by the hourly rate.

6. What method of payment do you take?….. credit cards?

At present, credit cards are not accepted. E-transfer, cheque or cash are fine and payment is due the day of the session.

7. Do you offer direct billing?

Many people have coverage for sessions through benefit packages so please check and pay attention to which professional group is covered. We do not offer direct billing to insurance companies; however, most insurance companies have on-line submission of forms and the reimbursement process is usually quick.

8. How long are therapy sessions?

Therapy sessions typically last 50 minutes, however, couple and family sessions may require additional time.

9. What happens if I miss a session or need to reschedule?

Please notify your therapist as soon as possible if you need to reschedule and we respectfully request 24 hours’ notice. If the notice is less than 24 hours, then you will be charged for the session.

10. What is the difference between a psychotherapist, social worker and a psychologist?

A psychotherapist typically has a master’s degree in social work, Counselling or Psychotherapy or a related field. There are a number of regulatory bodies to protect the public which include: College of Regulated Psychotherapists of Ontario, Ontario College of Social Work, College of Psychologists of Ontario. The focus is on talk therapy to address problems or issues presented and there are various approaches used such as EFT, CBT, Psychodynamic. The fees are not covered through OHIP but many insurance companies will cover the cost, but you need to check to ensure that your insurance covers the specific professional designation for reimbursement.

A Psychologist has been awarded the title of Dr. as they have completed a doctoral level in education but they are not medical doctors and cannot prescribe medication. However, their professional scope allows for the diagnosis of mental health disorders along with some specialized treatment approaches and some psychologists are able to provide specialized educational assessments. Their focus is often psychological assessment which may include testing and psychologists utilize treatment approaches that are often very similar to those of psychotherapists.

11. Do I need a doctor’s referral?

You don’t need a physician referral, and you can simply contact us by phone or fill out a form online. It may be important to check with your benefit package to see if a physician referral is required for reimbursement of sessions.

12. Is there parking?

We offer free parking for our clients in the lot at the side of the building in spots reserved for Westbridge clients. There is also limited street parking that is free during designated hours.

13. Is your building wheelchair accessible and mobility friendly?

Our site is accessible with washroom facilities available.

14. Do you offer evening/weekend appointments?

We offer evening appointments, as well as morning and afternoon. We have some affiliates who offer limited weekends so this may be an option but not guaranteed.